Rates, terms & conditions

Booking terms

1. Quotations and pricing

All fares quoted by SKO Limousine Services are nett and final and include ERP charges and car park fees incurred during the journey. Estimates shown on this website are calculated from our published rates and are confirmed when we accept your booking.

2. Waiting time

For departures and one-way transfers, 15 minutes of waiting time is complimentary from the booked pick-up time. For airport arrivals, 70 minutes of waiting time is complimentary from the flight's actual landing time. Additional waiting is charged in blocks of 15 minutes at S$10 for the 7, 9 and 13-seater vehicles and S$15 for the Toyota Alphard / Vellfire. For the Mercedes-Benz range it is S$15 for the E-Class, S$20 for the V-Class and S$50 for the S-Class.

3. Additional services

• Additional pick-up or drop-off point: S$10 where the stop is within 5 km of the direct route, or S$15 where it is more than 5 km, for the 7, 9 and 13-seaters. For the Toyota Alphard / Vellfire it is S$15 within 5 km and S$25 beyond.
• Meet & greet at the airport arrival hall: S$10, or S$15 for the Toyota Alphard / Vellfire.
• Midnight surcharge for journeys between 23:00 and 06:30: S$10, or S$15 for the Toyota Alphard / Vellfire.
• Tuas area pick-up or drop-off: S$20. Tuas lies at the far western end of Singapore, beyond the area covered by our published fares.
• Professional tour guide (English and Mandarin): S$50 per hour, minimum 4 hours, charged in addition to the vehicle.
• Mercedes-Benz E-Class, S-Class and V-Class: an additional stop within 5 km is S$20 (S$50 for the S-Class), and a stop more than 5 km away is charged as one extra one-way fare. Their midnight surcharge is S$15 for the E-Class, S$20 for the V-Class and S$50 for the S-Class, charged per hour on hourly bookings.

4. Hourly charters

Hourly charters are subject to a minimum of 3 hours for the 7, 9 and 13-seater vehicles and the Alphard / Vellfire, and 5 hours for the Mercedes-Benz E-Class, S-Class and V-Class. Time is counted from the booked pick-up time to the final drop-off.

5. Payment

Customers in Singapore pay in advance by PayNow to our UEN, PayLah or bank transfer, at the nett price. Payment details are sent with the booking confirmation and payment is due before the journey unless otherwise agreed in writing. Credit card payments carry a 10% surcharge and are the only method available for overseas bookings. Cash is not accepted.

6. Changes, cancellations and refunds

Changes to pick-up time, location or vehicle are free of charge up to 24 hours before the booked pick-up, subject to availability.

If you cancel a booking, the refund depends on how much notice you give before the booked pick-up time:

• More than 48 hours before pick-up: full refund.
• Between 24 and 48 hours before pick-up: 50% refund.
• Less than 24 hours before pick-up: no refund.

Please notify us of any change or cancellation as early as possible by WhatsApp or phone.

7. Passengers, luggage and child seats

Passenger numbers must not exceed the seating capacity of the booked vehicle. Please state your luggage volume when booking so we can recommend a suitable vehicle. Child, baby and booster seats are not provided. Passengers travelling with young children are welcome to bring their own seat, and the chauffeur will assist with fitting it.

8. Conduct

Smoking is not permitted in any vehicle. Passengers are responsible for any damage or soiling beyond normal use, and cleaning charges may apply.

9. Liability

SKO Limousine Services will make every effort to arrive punctually but is not liable for delays caused by traffic, weather, road closures or other circumstances beyond our control. Passengers are advised to allow adequate time for flights and appointments.

These terms apply to all bookings made with SKO Limousine Services (UEN 53346944M). For questions, contact us at skolimousine@gmail.com or +65 9821 5057.